Refund Policy

Last updated: 2026-10-11

Subscriptions

Pro is billed monthly or yearly in advance. You can cancel anytime from Plan settings — access continues until the end of the billing period you've already paid for, and you won't be charged again after that. Cancellation does not automatically issue a refund for the unused portion of a billing period. Refund requests are subject to the Stripe Managed Payments refund policy.

Requesting a refund

For a refund request, contact Link support or use our contact page. Include the email address on your Podium account and, if available, the order details from your Stripe or Link receipt. Stripe Managed Payments may review and issue refunds under its applicable policy, including within 60 days of purchase.

How refunds are paid

Podium Pro payments use Stripe Managed Payments. Sold through Link, LLC is the merchant of record for these transactions. Refunds are issued to the original payment method when processed. Stripe may contact Podium for information about a product or account issue related to a request.

Enterprise

Enterprise plans are billed under separate, individually agreed terms — refer to your Enterprise order form or agreement, or contact us via the link above.